What Is Progressive Insurance 2024?
Progressive Insurance in a few ways — Progressive Direct auto insurance is offered through the company’s main website and by phone. There’s no difference in the coverage you get through Progressive Direct, but there are other differences when compared to buying insurance from an agent or broker. In this article, we at the MarketWatch Guides team will explain what Progressive Direct auto insurance is, including the coverage and discounts you can get. Having reviewed the best car insurance companies on the market, we rank Progressive among our top 10 picks. What Is Progressive Direct Auto Insurance? The Progressive Direct insurance company is the division of Progressive that sells insurance directly to customers. That means if you purchase a policy through Progressive’s website or by calling customer service, you’re using Progressive Direct. The Progressive Corp. offers the same coverage and insurance add-ons whether you get Progressive Direct auto insurance or use an independent agent or broker. Car insurance companies have multiple ways to sell coverage. They can employ captive agents, sell to consumers through a website or call center and sell through independent agents and insurance brokers. Progressive doesn’t have captive agents. It sells directly to consumers and through independent agents and brokers. Differences Between Progressive and Progressive Direct There are two main differences between buying Progressive insurance through an independent agent or broker or directly from the company. The price can be slightly different, and who you interact with to get service differs. The Price You Pay You may find slightly different prices if you compare car insurance rates through an agent and Progressive’s website. That’s because each business model has different costs associated with it. Here’s a breakdown: Both ways of purchasing Progressive insurance account for different costs of doing business. But the differences between an agent or broker and Progressive Direct may be smaller than the differences between Progressive and another insurance company. How You Get Service The other main difference is who you work with to get service. Progressive Direct auto insurance customers can call customer service and claims departments on the phone, use the Progressive mobile app and use email to get help. However, there’s no option to meet an agent in person because Progressive doesn’t employ captive agents. If you want to have someone local look over your policy or help with issues, Progressive Direct may not be the best option for you. Also, you’ll likely work with someone new each time you call. On the other hand, buying Progressive through an independent agent or broker guarantees you’ll have someone in your area who can help you upgrade coverage or resolve issues. You’ll work with the same agent any time you need help with your policy. As a Progressive customer, you can still call the company directly for help with your policy or to file an insurance claim if you choose. Progressive Direct Auto Insurance Cost You can get a quote for Progressive Direct auto insurance by using Progressive’s website or calling customer service. According to our data, full-coverage insurance from Progressive costs about $2,326 per year on average. This is about 13% cheaper than the national average annual rate of $2,681 per year. These rates apply to 35-year-old drivers with good credit and good driving records. Progressive car insurance costs are based on a variety of factors, including: Progressive Direct Auto Insurance Discounts Progressive offers 13 discounts for policyholders: Depending on your situation, you could be eligible for multiple discounts if you get Progressive Direct auto insurance. But if you use an agent or broker, you might not be able to get the online-quote or sign-online discounts. Progressive Direct Auto Insurance Coverage As we mentioned above, you can get the same coverage from Progressive Direct and through an agent or broker. Progressive auto insurance offers a wide range of coverage options, so you can get anything from state-required liability coverage to full coverage with extra perks. Standard options include: Add-ons you can get from Progressive include: Source: Progressive Progressive Direct Auto Insurance Reviews Most Progressive reviews on sites including the Better Business Bureau (BBB) and Trustpilot are about Progressive Direct. If a customer wants to review a specific agency or broker, they can do so on that company’s website. Progressive has an A rating from the BBB, which means it has transparent business practices and resolves all complaints on the BBB. However, the company also has a rating of only 1.1 out of 5 stars from over 1,400 customer reviews. Our team reached out to Progressive for comment on its customer review score but did not receive a response. Progressive in Our Car Insurance Survey In April 2024, our team surveyed 2,000 car insurance customers. About 17% of respondents had Progressive auto insurance. Around 83% of these Progressive policyholders reported being either satisfied or very satisfied with their coverage. Frequently Asked Questions (FAQ) about Progressive Direct Auto Insurance 1. What is Progressive Direct auto insurance? 2. Are there differences between Progressive and Progressive Direct? 3. How does pricing differ between Progressive and Progressive Direct? 4. What customer service options are available with Progressive Direct? 5. What discounts are available with Progressive Direct auto insurance? 6. What coverage options does Progressive Direct offer? Conclusion Progressive Direct auto insurance offers a streamlined approach for customers looking to purchase insurance directly from Progressive without involving independent agents or brokers. While pricing and service methods differ slightly from traditional Progressive policies, both options provide comprehensive coverage and numerous discounts tailored to meet various customer needs.